Reason For Return - Customer Care
Reason For Return
Reason For Return
| CODE NO. | REASON FOR RETURN |
|---|---|
| (01-03) | Funds |
|
01 |
Funds insufficient |
|
02 |
Exceeds arrangement |
|
03 |
Effects not cleared, present again. |
| (04-05) | Reference to Drawer |
|
04 |
Refer to drawer |
|
05 |
Kindly contact Drawer/Drawee Bank and please present again. |
| (10-17) | Signature |
|
10 |
Drawer's signature incomplete |
|
11 |
Drawer's signature illegible |
|
12 |
Drawer's signature differs |
|
13 |
Drawer's signature required |
|
14 |
Drawer's signature not as per mandate |
|
15 |
Drawer's signature to operate account not received |
|
16 |
Drawer's authority to operate account not received |
|
17 |
Alteration requires drawer's authentication |
| (20-29) | Stop Payment |
|
20 |
Payment stopped by drawer |
|
21 |
Payment stopped by attachment order |
|
22 |
Payment stopped by court order |
|
23 |
Withdrawal stopped owing to death of account holder |
|
24 |
Withdrawal stopped owing to lunacy of account holder |
|
25 |
Withdrawal stopped owing to insolvency of account holder |
| (30-42) | Instrument |
|
30 |
Instrument post dated |
|
31 |
Instrument out dated/stale |
|
32 |
Instrument undated/ without proper date |
|
33 |
Instrument mutilated; requires Bank's guarantee |
|
34 |
Cheque irregularly drawn/ amount in words and figures differs |
|
35 |
Clearing House stamp/ date required |
|
36 |
Wrongly delivered/ Not drawn on us |
|
37 |
Present in proper zone |
|
38 |
Instrument contains extraneous matter |
|
39 |
Image not clear, present again with paper |
|
40 |
Present with document |
|
41 |
Item listed twice |
|
42 |
Paper not received |
| (50-55) | Account |
|
50 |
Account closed |
|
51 |
Account transferred to another branch |
|
52 |
No such account |
|
53 |
Title of account required |
|
54 |
Title of account wrong/ incomplete |
|
55 |
Account blocked (situation covered in 21-25) |
| (60-68) | Crossing/Endorsement |
|
60 |
Crossed to two banks |
|
61 |
Crossing stamp not cancelled |
|
62 |
Clearing stamp not cancelled |
|
63 |
Instrument specially crossed to another bank |
|
64 |
Amount in protective crossing incorrect |
|
65 |
Amount in protective crossing required/illegible |
|
66 |
Payee's endorsement required |
|
67 |
Payee's endorsement irregular / requires collecting bank's confirmation |
|
68 |
Endorsement by mark/ thumb impression requires attestation by Magistrate with seal |
| (70-76) | RBI /Government |
|
70 |
Advice not received |
|
71 |
Amount / Name differs on advice |
|
72 |
Drawee bank's fund with sponsor bank insufficient |
|
73 |
Payee's separate discharge to bank required |
|
74 |
Not payable till 1st proximo |
|
75 |
Pay order/ cheque requires counter signature |
|
76 |
Required information not legible/ correct |
| (80-92) | Miscellaneous |
|
80 |
Bank's certificate ambiguous/ incomplete/ required |
|
81 |
Draft lost by issuing office/ confirmation required from issuing office |
|
82 |
Bank/Branch blocked |
|
83 |
Digital Certificate Validation failure |
|
84 |
Other reasons-connectivity failure |
|
85 |
Alterations on instrument- Other than "Date" field (Alteration/correction on instruments are prohibited under Cheque Truncation System. Return reason code applicable to instruments presented in CTS) |
|
86 |
Fake/Forged/Stolen-draft/cheque/cash order/interest warrant/dividend warrant |
|
87 |
‘Payee's a/c credited'- Stamp required |
|
88 |
Other reasons (Please specify) |
|
92 |
Bank Excluded |
Illustrative but not exhaustive list of objections where customers are not at fault
(Applicable for instrument and image-based Cheque Clearing as detailed in Annexure D to Uniform Regulations and Rules for Bankers' Clearing Houses)
| Code No. | Reason for Return |
|---|---|
|
33 |
Instrument mutilated; requires bank's guarantee |
|
35 |
Clearing House stamp/date required |
|
36 |
Wrongly delivered/ not drawn on us |
|
37 |
Present in proper zone |
|
38 |
Instrument contains extraneous matter |
|
39 |
Image not clear ; present again with paper |
|
40 |
Present with document |
|
41 |
Item listed twice |
|
42 |
Paper not received |
|
60 |
Crossed to two banks |
|
61 |
Crossing stamp not cancelled |
|
62 |
Clearing stamp not cancelled |
|
63 |
Instrument specially crossed to another bank |
|
67 |
Payee's endorsement irregular/ requires collecting bank's confirmation |
|
68 |
Endorsement by mark/ thumb impression requires attestation by Magistrate with seal |
|
70 |
Advice not received |
|
71 |
Amount/ Name differs on advice |
|
72 |
Drawee bank's fund with sponsor bank insufficient(applicable to sub-members) |
|
73 |
Payee's separate discharge to bank required |
|
74 |
Not payable till 1st proximo |
|
75 |
Pay order/cheque requires counter signature |
|
76 |
Required information not legible/correct |
|
80 |
Bank's certificate ambiguous/ incomplete/required |
|
81 |
Draft lost by issuing office; confirmation required from issuing office |
|
82 |
Bank/ Branch blocked |
|
83 |
Digital Certificate validation failure |
|
84 |
Other reasons-connectivity failure |
|
87 |
‘Payee's a/c Credited'-Stamp required |
|
92 |
Bank excluded |
Last Updated On : Tuesday, 25-07-2023
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