YONO Cash at CSP - Yono

Steps to be followed in YONO app

• YONO Pre-login:
  • YONO app Pre-login-> Tap on YONO Cash
  • YONO Post login: Login to YONO app -> MPIN/User Id & Password-> Landing Page-> Tap on YONO Cash
• Under the “Create Request” tab, select "Withdraw Cash->Customer Service Point (CSP)", choose the account, enter the withdrawal amount, and create a one-time YONO Cash PIN.
• Review the transaction details, accept the terms and conditions, and confirm.
• Once the request is processed, you’ll receive a transaction reference number via SMS to your registered mobile number.

Steps to be followed at the CSP

• Visit any SBI CSP and advise the amount you want to withdraw, using YONO Cash, to the CSP agent.
• The CSP agent will initiate your YONO Cash withdrawal request and hand over the Micro ATM(POS) machine.
• Verify the amount and then enter the transaction reference number followed by the YONO Cash PIN you had set.

After validation and authentication of the transaction, cash will get dispensed successfully.