FAQs - Business
FAQ
Through e-Forex portal on yono Business platform, corporate customer can book rates and upload the required documents.
Any corporate customer having foreign currency exposure is eligible for availing e-Forex
To help customers take an informed call, a Market Trends window is placed on the home screen which will display daily trends of major currencies, technical resistance and stop loss levels for major currencies, important data released & to be released during the day, morning messages and mid-day wraps from the research desk.
Yes. You can place an order quoting the desired rate in the Place Order window appearing in the Book Rate tab.
Status of any transaction can be tracked on real-time basis by hovering on Status against each transaction
The following documents can be uploaded:
- FEMA declaration, and
- CA Certificate.
- Other required details
Users cannot delete a transaction once exchange rate is booked. You will then have to contact the branch for cancellation of a deal booked through e-Forex. Please note gain, if any, will not be passed, and loss, if any, will be recovered from the corporate while cancelling a booked exchange rate.
Booking must be completed within 30 seconds of the rate being displayed.
Yes.
The meaning of the status is mentioned below:
Status |
Window |
Meaning |
Rate Booked |
Booked Trade |
Forex rate is booked. Next step is to upload documents in case of forward contracts, value TOM and value TOM transactions. |
Pending Approval |
Booked Trade |
Document is uploaded and details sent to branch for processing. |
Query Raised |
Booked Trade |
In case of any discrepancy, branch can raise a query. Click on Query Raised status to view the discrepancy. User to fill / re-upload the desired information and resolve the query. |
Query Resolved |
Booked Trade |
Query resolved by the corporate user. |
Approved |
Booked Trade |
Forward contract booked successfully. |
Rejected |
Booked Trade |
Forward contract book / cancel request rejected by the branch. |
Request fail |
Booked Trade |
Technical issue. User to click Re-Submit option available next to Request fail status, and re-send the details to the branch. |
Filled |
Running Order |
Forex rate is booked. |
Cancelled |
Running Order |
The placed orders are cancelled. |
Pending |
Running Order |
The placed orders have not been booked. |
Cancel option (cross symbol) is shown against the Forward contract record. Once the user clicks on the cancel icon, user will be redirected to the Book Rate screen with pre-filled contract details for cancellation.
Rejection reason will be mentioned by the branch and shown against the transaction. For further details, please contact the branch. Please note that the following transactions shall not be processed by the Bank:
- Transactions for which underlying documents are not submitted within stipulated time.
- Transactions that are not in compliance / conformity with:
- Guidelines issued by Bank / RBI / any other regulatory body, and
- Guidelines under FEMA.
Minimum amount required for booking a forex rate is 1 USD / 3EUR / 3GBP. Maximum amount is USD 5 million / EUR 3 million / GBP 3 million
Yes, rates are dynamically updated based on market conditions.
Currency pairs available for Forex transactions on e-Forex include USD/INR, GBP/INR, EUR/INR, GBP/USD, EUR/USD.
Retail remittance can be done through Branch, Internet Banking and yono
Retail inward remittances can be converted in INR by contacting the branch.
SBI provides remittance facility in 97 currencies through Branch Channel and 8 currencies through Internet Banking and yono App channel
- Valid Passport / PAN Card
- Purpose-specific documents (e.g., Admission Letter for education)
- Form A2 declaration form
Charges vary by amount, destination, and exchange rate applied.
Education, travel, medical treatment, investments, maintenance of relatives, etc.
USD 250,000 per financial year under the Liberalised Remittance Scheme (LRS).
All transactions must comply with FEMA regulations and KYC norms.
FTC Cards are available in 9 currencies viz. US Dollar (USD), Pound Sterling (GBP), Euro (EUR), Japanese Yen (JPY), Canadian Dollar (CAD), Australian Dollar (AUD), Saudi Riyal (SAR), Singapore Dollar (SGD) and UAE Dirham (AED).
Yes, SBIFTC is available as both single and multi-currency card. Multiple currencies can be loaded on Multicurrency cards
Application, Copy of Passport and VISA, PAN Card, Proof of residence in case address is different from that appearing on Passport
Maximum load amount is ₹2,00,000
The validity of the card is 10 years
A business can book a forex rate through e-Forex application under yono Business or by calling the dealing room or contacting the branch.
- Signed forward booking request letter
- KYC documents
- Underlying exposure proof (like invoices or agreements)
Exporters, importers, and businesses with future foreign currency receivables or payables.
- Protection against adverse currency movements
- Customizable maturity dates
- Flexibility in partial utilization
It is a contract to buy or sell foreign currency at a predetermined future date and rate, protecting against currency fluctuations
Customer desirable of hedging their Foreign Currency exposure can contact branch for availing CEL Limits for booking Forward Contracts
Options contracts are hedging solutions for hedging adverse movement in prices of the underlying
SBI offers different types of Options Contracts like Put, Call, Spread, Seagull, Range Forwards etc for clients to hedge their currency risks
- Flexible risk management
- Tailored structures for unique business needs
- Potential cost savings over traditional methods
Customer can get in touch with their Relationship Manager for details on the documents required and other details for derivative instruments.
A swap is a derivative contract where two parties agree to exchange cash flows based on a notional principal amount.
Common types include interest rate swaps, currency swaps, commodity swaps, and credit default swaps.
Parties agree on a notional principal amount and exchange cash flows based on fixed or floating interest rates, currencies, or other underlying assets.
Swaps can help manage risk, hedge against fluctuations, and adjust portfolio characteristics.
Counterparty risk (the risk of the other party defaulting) and market risk (changes in interest rates or prices) are significant risks.
Financial institutions, large companies, and even individuals can use swaps, though they are more commonly used by those with complex financial needs.
Commercial papers are unsecured, short-term debt instruments issued by credit-rated corporates. It is used for various kinds of working capital financing, such as payroll, accounts payable, and inventory
Non-Convertible Debentures (NCDs) are debt instruments issued by companies to raise long term capital. They offer predetermined interest rate providing predictable income stream for long term.
Last Updated On : Friday, 03-10-2025

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