Sbi Nmrc City1 Card

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SBI NMRC City1 Card

SBI NMRC City1 Card

About SBI NMRC City1 Card

State Bank of India and Noida Metro Rail Corporation (NMRC) Ltd. introduces to you CITY1 Card.

State Bank NMRC CITY1 Card, is a contactless dual interface (EMV chip based) prepaid card with stored value functionality for providing a safe, secure and seamless way of payment. Apart from a simple way to pay fares in the Noida – Greater Noida Metro, this card offers extended usage in Noida Metro buses as well. Compartmentalization of amount for different utilities such as transit amongst others is a unique feature of this State Bank NMRC CITY1 Card, which can be used for purchase of tickets or loading of passes for metro as well as buses, using the store value of the card.

State Bank NMRC CITY1 Card offers many exciting features and a host of benefits for all your payment needs within Noida

  • Cashless travels in Noida-Greater Noida Metro
  • Purchase tickets and store passes for your Metro travel needs.
  • Purchase tickets for the Noida buses using the same card
  • Chip-protection to ensure better security for your card
  • Easy to use Tap-and-Pay functionality

To convert your City 1 (Minimum Details) card to Full KYC, please visit any of the following designated branches:

Sr. No Branch Name Location Address
1 Barola Branch (5411) D-37/1, Sector 50, Gautam Buddha Nagar, Uttar Pradesh – 201304
2 Sector 36 Noida (11486) Plot No Commercial 2, Block F, Sector 50, Gautam Buddha Nagar, Uttar Pradesh – 201301
3 Sector 77 (61208) Grihapravesh Build Teck Pvt. Ltd., GH 03A, Sector 77, Gautam Buddha Nagar, Uttar Pradesh – 201301
4 SME NEPZ Noida Branch (9837) NEPZ Administrative Block, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201305
5 Sector 82 Noida Branch (10079) Kendriya Vihar II, Sector 82, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
6 Sector 93 Noida Branch (11474) Bluestone, 1/104, Supertech, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201304
7 Sector 44 Noida Branch (11600) Plot No 3/1-B, Sector 100, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
8 Sector 142 New Branch (61230) Advant IT Park, Plot No 7, Sector 14, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201305
9 Bhangel Noida Branch (16740) Bhangel Phase II, Noida, Gautam Buddha Nagar, Uttar Pradesh – 201304
10 PBB Greater Noida (17815) NS-38, Sector P2, Omega-1, Gautam Buddha Nagar, Uttar Pradesh – 201308
11 Greater Noida Branch (4324) Lagerstroemia Shopping Centre, Gautam Buddha Nagar, Uttar Pradesh – 201308
12 Gamma Greater Noida Branch (50830) B2-3, First Floor, Gamma Shopping Centre, Sector-1 Gamma 1, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301
13 Alpha I Greater Noida Branch (11475) A-3, Kaison Tower Commercial, Alpha Belt, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh – 201310
14 Meridian View Plaza Branch (71072) Meridian View Plaza, Shop No. 20,21, Block E, Parsvnath Bibhab Plaza, C2, Alpha Commercial Belt, Greater Noida, Gautam Buddha Nagar, Uttar Pradesh – 201308

For conversion of minimum details card to Full-KYC card, the card holder has to carry the original and photocopy of the following at the designated branches:

  1. Photo ID proof – Passport or Voter Id or Driving, License or NREGA Job Card or Letter by NPR or Aadhar Number
  2. Address Proof - Passport or Voter Id or Driving License or NREGA Job Card or Letter by NPR or Aadhar Number
  3. PAN card or Form 60
  4. Pass Port size photo

The customer has to fill the Application form for conversion of the Minimum Details Card to Full KYC card. The form will be provided by the designated branches.

Note: Minimum Details (Small PPI) cards are to be converted into full-KYC within a period of 24 months from the date of issue, failing which no further credit shall be allowed in such Cards. However, the Card holder shall be allowed to use the balance available in the Card.


Applicable charges for the SBI NMRC CITY1 Card would be as mentioned below

  • Card Issuance Fee
    • Rs. 100/-
  • Maximum Total Balance Limit
    • Rs. 2000/-
  • Availability
    •  Noida Metro Stations
  • Reload and top-up fee
    • 1.8% or Rs. 12/- (whichever is less, rounded off to nearest Rupee)
  • Minimum Top-up Amount
    • Rs. 100 /- (Initial top-up must be a minimum of Rs. 100/- and in multiples of Rs. 100/- thereafter). TopUp can be done at Metro station or at Customer portal https://prepaid.sbi.bank.in or through BBPS platform.
  • Usage
    • Currently NMRC City1 card is usable at Noida Metro only for transit purpose.
  • Annual Maintenance Charges
    • Rs. 25 /-
  • Card Replacement Charges
    • Rs. 100/-

FAQ

Ans. This is a State Bank of India and Noida Metro Rail Corporation (NMRC) co-branded prepaid card, having a contactless dual interface (EMV chip), with stored value functionality for making Tap-and-Go payments at Noida and Greater Noida Metro Stations.

Ans. Mass Transit Systems (MTS) card is a specific category of Prepaid card enabled only for payments across various modes of public transport such as metro, buses, rail, & waterways, tolls and parking. These Cards can be issued without KYC verification of the holders. MTS cards will be restricted to Transit use-cases only, operating in offline transaction mode and the amount outstanding, in such Cards shall not exceed Rs. 3,000/- at any point of time.

Note: Threshold limit for Chip/Global Balance on the card is a maximum of Rs. 2000/- only.

Ans  (i) To get Minimum Details City1 Card you just have to follow the below mentioned simple steps:

Visit your nearest Noida Metro station and request for the City 1 Minimum Details Card at the Ticket Counter.

Fill your details in the simple Application Form and submit it to the operator.

After entering the details by the operator, One Time Pin (OTP) will be generated and sent to your mobile number provided in the application.

After OTP validation, pay the top-up amount to load balance on the card for usage.

Even you can fill required details in the webpage https://prepaid.sbi.bank.in/web/#/apply-card & note down reference number.

Give the reference number to ticket operator to get your City1 Card.

(ii) To get Mass Transit System (MTS) City1 Card you just have to follow the below mentioned simple steps:

Visit your nearest Noida Metro station and request for the City1 MTS Card at the Ticket Counter.

Provide your Mobile number to the operator.

After entering the Mobile number by the operator, One Time Pin (OTP) will be generated and sent to your Mobile number.

After OTP validation, pay the top-up amount to load balance on the card for usage.

Ans. For getting the card issued, you are required to visit your nearest NMRC metro station with PAN and a self-declaration of one of the following OVD (Officially Valid Document) Number:

  • Passport Number
  • Voter ID Number
  • Driving License Number
  • NREGA Job-card Number
  • Letter issued by the National Population Register, containing details of Name, Address, or Any other document as notified by the Central Government in consultation with the Regulator
  • Proof of possession of Aadhaar number

 Ans. Visit your nearest Noida Metro Station and tap your CITY1 card on the Ticket Readers (TRs) installed at metro stations. Information regarding the card balance will be displayed on the screen.

Ans. At Noida Metro Stations: You can top-up/recharge your card by paying in cash or by using debit/credit card/UPI at any of the Noida Metro Stations.

Through Online Channel: You can also top-up your card online by visiting the customer portal at https://prepaid.sbi.bank.in

The Bharat bill Pay System BBPS: You can also top-up your card by using various platforms i.e. SBI Unipay, BHIM UPI, PhonePe, etc.

Minimum Top-up Amount is Rs. 100/- and Maximum Limit Rs. 2000/-

 

Ans.The threshold limit for Global Balance on the card is a maximum of ₹2000 (Rupees Two Thousand Only).

Ans. If your card is lost, stolen or damaged, please follow the below mentioned steps:

  • Customers can block the card on Customer portal i.e https://prepaid.sbi.bank.in wherein customer can login using his/her credentials.
  • Report the information immediately at TOM Counter/Customer Portal or SBI Contact Centre 1800-1234 (toll free) or landline number 080-26599990 (toll) 24x7 and report the loss of card. The contact center executive will ask for identification details, e.g. Card Number, Mobile Number, date of birth, etc. On receipt of the information, your card will be blocked to ensure that it is not being used fraudulently by any unauthorized person. A ticket number will be sent to your registered mobile number after blocking the card.
  • Visit your nearest Noida Metro station for Card Replacement and submit a simple request letter for the same. After ensuring that your previous card has been blocked, a fresh replacement card will be issued to you.

Ans. You may call 24x7 Customer Care on 1800-1234 (toll-free) or 080-26599990 (toll) in case of any grievances related to City1 Card. Alternatively, you can also email at contactcentre@sbi.co.in


Last Updated On : Monday, 19-01-2026

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